Frequently Asked Questions

Everything you’re wondering, answered before you have to ask.

Before You Enquire

Where is Propt. Events based?

Propt. Events is based in the Barossa Valley, South Australia. We design and install for weddings, corporate events, and considered celebrations across the Barossa Valley and surrounding regions.

Do you only design for weddings?

No. Weddings, proposals, corporate events and social celebrations are all core to what we do. The conversation changes with each one but the commitment to craft doesn’t.

Can I see your pricing before I enquire?

As each event is uniquely different, our packages start from a base price for you to build in the right inclusions for you.

How far in advance should I book?

For weddings and social celebrations, we recommend enquiring as early as possible, particularly through peak Barossa wedding season. Corporate bookings typically move faster and we match that pace without compromising the design.

How does booking an installation package work?

Enquire via the online form, we will send you our packages with an upfront quote, secure your date with a 40% deposit and signed agreement, then you’re set!

Can I change my date after booking?

Yes – deposits can be transferred to a new date. Packages will need 30 days’ notice and hire items need 1 week notice. Shorter notice times may incur a fee.

Event Packages

Do event packages include florals?

Yes, real touch & silk faux florals are included in every package. Prefer fresh? Our local florist partners can bring your vision to life.

Do you work with our own vendors?

Of course, we love working with industry creatives both locally and afar! We can also assist in suggesting local vendors if there is a service you still need.

Can’t decide on a package or design?

Completely normal! Tell us about your venue and what you’re thinking, we’ll help you find the one that feels right.

We have an outdoor event, what happens if it rains?

Being local, we can act fast on last-minute changes. Every structure can move indoors or under cover and we can discuss a wet weather option before the day.

Are structures designed for Barossa venues?

Yes, designed with the Barossa’s vines, hills and light in mind, though built to hold their own at any venue in South Australia.

Corporate Events

What corporate events do you design for?

Brand activations, launches and experiential marketing – designed as spatial communication, not just logistics

What’s your lead time for corporate events?

24 hour enquiry confirmation and short lead times (2 weeks preferred), Propt. events partners with event managers for faster decision-making.

Can you build something custom for us?

Yes – building beyond the standard is exactly what we do. Tell us the about your design brief and we will work with you to make this happen.

Penelope Fleur - Real Touch & Silk Faux Floral

What is Penelope Fleur?

Penelope Fleur is Propt. Events’ real touch faux floral collection, a complimenting addition to any of our installation.

Do the florals look and feel real?

Yes. Real touch and silk arrangements are weighted and textured to move like a living flower. They photograph realistically, complimenting your event design.

Why choose faux florals?

No wilting under the Barossa sun, no sneezing indoors – the same florals work everywhere your day takes you.

Can I hire faux florals without an installation?

At this stage we are only providing faux florals with our installations packages. We may introduce stand alone faux floral hire in the near future.

Can real candles be used with faux florals?

Keep any open flame at least 30cm from our installations and florals, enough distance to protect both. We can provide LED candles if required.

Can florals match our colour palette?

Yes – Penelope Fleur arrangements can be styled to match your palette on request.

Delivery & Setup/Packdown

Do you deliver outside the Barossa Valley?

Yes – a flat fee based on distance, quoted before you book. No guesswork.

Is delivery really free?

Yes – free to any Barossa Valley venue. Beyond that, it’s a flat fee, quoted upfront before you lock in your event booking.

Is there a bond or damage waiver?

Yes – a bond applies to installations and hire items, refunded once everything is collected and confirmed in good condition.

What if something is damaged?

Let us know within 24 hours via email. We’ll talk through the next steps together.

Hire Collection

How does the Hire Cart work?

The hire cart submits a request only for your chosen items. We will confirm availability and pricing with you before anything is booked.

What’s in the Hire Collection?

Our hire collection includes individual pieces to style and complete your event. New items are updated regularly.

Can I collect items myself?

Collecting items depends on the item. Ask when you enquire – some pieces are collection-friendly, others aren’t.

How long can I hire items for?

Hire periods vary by item and booking. We’ll confirm the exact timeframe when you enquire.

Is delivery included with Hire Collection items?

Free delivery within the Barossa Valley. Outside the region, it’s a flat fee, quoted on enquiry.